We understand your holiday is going to be slightly different due to the current circumstances. Therefore, we wanted to make sure you feel safe and prepared for your trip.
We have put together an information pack to explain the steps we have taken to prepare your property, as well as some handy tips on ways you can holiday safely whilst still having a wonderful stay in your Classic Cottage.
Extra property precautions
Extended changeover hours. Our normal changeover cleans are already rigorous. However, to be on the safe side we are extending our changeover hours to a 4pm arrival and a 10am departure so our housekeepers have plenty of time to air and sanitise the properties.
A subtle welcome. Usually, our owners like to make a fuss and greet you either personally or with a welcome tray. However, this time we are going to safely distance a little more and leave you to settle yourselves in upon arrival.
Useful tips on how to prepare before you travel
Shop at home. We recommend your initial supermarket shop is done at home so you bring what you need for the first few days. This way it means you can relax as soon as you arrive then too. The cottages have a very thorough inventory to make sure you have everything you need to self-cater in style, so you don't have to compromise on any homemaking activities on holiday with us! See our full inventory here.
Food box delivery. Find a local food box company and have fresh and locally sourced produce delivered to your cottage. We recommend The Cornish Food Box Company; they deliver all over the country and have a fantastic selection of great British produce.
Order in. Restaurants, pubs, and cafes across the UK have adapted their service so you can take away your favourite choices from the menu so you can fine dine at home. It might also not be a bad idea to do a little research now, so you know which nights to plan those special nights in.
Stay local. With our cottages in rather lovely locations, there is no need to travel far on holiday. Use The Classic Guide to find your nearest walks, beaches and outdoor activities.
Be careful before you travel. We ask that, in line with government advice, if you start to develop symptoms before your holiday to stay at home and do not travel. Click here to see the NHS information page on symptoms. In this instance, we suggest you also contact your travel insurance to check your policy.
During your stay
Track and trace. The UK government now require all members of a party to scan in via the QR code provided in the property. Therefore, if you haven’t done so already, can we kindly ask all party members to scan the QR code at their earliest convenience. If you or a party member don’t have access to a smartphone or the NHS app, please email email@example.com or call 01326 555555 with the contact details (name and telephone number) of any party members who don’t live at the address used when making the booking.
Linen care. We wouldn’t normally ask but if you could kindly strip the beds and put the linen and all protectors in the bags provided by the door before leaving it will really help to protect our housekeepers and owners. If your booking is more than one week long, we will not be providing our usual mid-stay linen changes at this time.