Beach House

2775

Wembury | Sleeps 10 + cot

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7 Nights from £1257

  • 49 Reviews

Mr Wheelhouse July 2022

Having spent a week at this property , we found that it did not come up to a satisfactory standard. general maintenance was poor. some sinks were partly blocked with drainage smells shower waste was partly blocked causing flooding over the floor shower spray head was broken toaster was not working correctly kitchen extractor was not working correctly The BBQ was not cleaned which caused a serious fat fire and risk to health. Classic cottages were informed of these issues but although sympathetic to my complaints I feel that they were just looking after the property owners interests and not willing to get involved reach a satisfactory response from them. The property owners did not accept that the BBQ fire was caused by a fat fire and lack of maintenance which clearly it was. I will not be using Classic Cottages again, as their holiday client I would have expected to be treated a little more fairly with greater respect which in this instance I was not. ...

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Reply from Classic Cottages

Thanks for sharing your thoughts following your stay at Mewstone View - we're sorry that you were unhappy. We have obviously corresponded quite extensively about your experience of using the barbecue and the fire that you reported to us. We appreciate you also now letting us know about the points of maintenance that you identified and can confirm that these have been addressed. We can appreciate how distressing it was for the barbecue to have caught fire, but as previously discussed we did conduct a full investigation of the circumstances surrounding the incident, as the health and safety of our guests is of the utmost importance to both the owners and Classic Cottages. We remain very sorry that we were unable to reach a satisfactory conclusion for you, and that you felt unable to accept the owners refund offer. Julie, Customer Support ...

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Mrs Peacock December 2021

We sent a special message onto the owners and housekeeper--that this was a superb house, and special thanks for the Christmas tree, mince pies and flowers. We could not fault it and the location. We managed to cook a full Christmas dinner with puddings for 6 and had all the equipment we needed. We have recommended this property to our family and friends, having been recommended by a family friend who stayed there in 2019. ...

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Reply from Classic Cottages

Wow! It sounds like you had an amazing Christmas celebration stay. Thank you so much for sharing your lovely thoughts about Mewstone View. We very much look forward to welcoming you back. Julie, Customer Support

Mrs Green October 2021

Lovely house for a family holiday with all facilities. Minutes away from an attractive beach where there is surfing and kayaking and a National Trust cafe.

Mrs Collison September 2021

Just to thank the owners for their consideration and equipping the house so throughly.

Mrs Rates May 2021

Liked the light bright feeling of the house, being able to open a complete wall to the air ( we were lucky with the weather!), the flexibility with the large deck and the grassy areas for a small child to play, the stunning view.

Good or bad, we publish all the reviews left by the guests who have stayed in this cottage, with the few exceptions stated in our Review Guidelines.