We are absolutely delighted to be named as a Which? UK Holiday Cottage Recommended Provider! Ranked second out of all holiday cottage companies in the UK, we have been commended for our excellent customer service, accuracy of cottage descriptions, website quality and reasonable prices, as well as being noted as the best regional provider.
Which? did a survey with over 3,000 members to get their feedback on holiday cottage providers. Classic Cottages came in second place, with Which? commenting:
'Guests appreciated the beautiful locations and high standard of customer service on offer, with respondents remarking on the professional and efficient standards of the care received'.
Companies are awarded Which? Recommended Provider status after thorough research and investigation by the Which team, based on Which’s independent assessment benchmarks and impartial customer scores and star ratings collected through regular surveys. Which? choose companies to assess via an independent selection process and use experts to analyse their terms and conditions. Holiday cottage companies must meet certain standards. Including quality of cottages, cleanliness, description vs reality, customer service and value for money.
Dan Harrison, Commercial Director at Classic Cottages, commented: “I am delighted that we have been named as a Which? Recommended Provider for the third year running. It is all down to the hard work of our team who go out of their way to provide our guests and holiday cottage owners with the best service and experience possible.”
We are over the moon to receive the accreditation for 2024, 2023, and 2022, and are very grateful to all of those we work with to make this happen.
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