We are absolutely delighted to be named as a Which? Recommended Provider for the fifth year in a row! We have been commended for our excellent communication, easy booking process, quality accommodation, accuracy of cottage descriptions and high standard of cleanliness across our 1,400 UK based holiday cottages.
Which? surveyed over 4,000 members, resulting in Classic being recognised as the best holiday cottage provider in the South West, with Which? stating: ‘One customer, who has booked Classic Cottages more than 40 times, said: ‘It’s always been totally reliable and rectified minor issues promptly and efficiently.'
Companies are awarded Which? Recommended Provider status after thorough research and investigation by the Which? team, based on Which’s independent assessment benchmarks and impartial customer scores and star ratings collected through regular surveys. Which? choose companies to assess via an independent selection process and use experts to analyse their terms and conditions. Holiday cottage companies must meet certain standards. Including quality of cottages, cleanliness, description vs reality, customer service and value for money.
Dan Harrison, Commercial Director at Classic Cottages, commented: “I am delighted that we have been awarded Which? Recommended Provider status for the fifth consecutive year. The Classic team continues to provide our guests and holiday cottage owners with excellent service across all touchpoints - making this achievement possible once again.”
We are over the moon to receive the accreditation for five years running and are very grateful to all of those we work with to make this happen.
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