Mewstone View

2775

Wembury | Sleeps 10 + cot

Up to 20% off for parties of 6 + cot or less and 15% off for parties of 8 + cot or less at certain times of the year, view offer...

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7 Nights from £1182

  • 48 Reviews

Great cottage, very clean, good condition and finish. Amazing sea view from master bed and lounge and outdoor deck. Near a small beach which is walkable and has a national trust car park and small cafe. Near lots of nice areas but traffic in summer can be slow...! Good dog walks. Overall very nice....

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A lovely house with great facilities.

Everything was high spec we found nothing to detract from what was expected. We had a marvellous time at Mewstone view it was very comfortable and relaxing. It had everything that we needed to make it a perfect holiday.

We thoroughly enjoyed our stay and the beach was really close, everything lived up to what was seen on website

Having spent a week at this property , we found that it did not come up to a satisfactory standard. general maintenance was poor. some sinks were partly blocked with drainage smells shower waste was partly blocked causing flooding over the floor shower spray head was broken toaster was not working correctly kitchen extractor was not working correctly The BBQ was not cleaned which caused a serious fat fire and risk to health. Classic cottages were informed of these issues but although sympathetic to my complaints I feel that they were just looking after the property owners interests and not willing to get involved reach a satisfactory response from them. The property owners did not accept that the BBQ fire was caused by a fat fire and lack of maintenance which clearly it was. I will not be using Classic Cottages again, as their holiday client I would have expected to be treated a little more fairly with greater respect which in this instance I was not. ...

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Reply from Classic Cottages

Thanks for sharing your thoughts following your stay at Mewstone View - we're sorry that you were unhappy. We have obviously corresponded quite extensively about your experience of using the barbecue and the fire that you reported to us. We appreciate you also now letting us know about the points of maintenance that you identified and can confirm that these have been addressed. We can appreciate how distressing it was for the barbecue to have caught fire, but as previously discussed we did conduct a full investigation of the circumstances surrounding the incident, as the health and safety of our guests is of the utmost importance to both the owners and Classic Cottages. We remain very sorry that we were unable to reach a satisfactory conclusion for you, and that you felt unable to accept the owners refund offer. Julie, Customer Support ...

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Good or bad, we publish all the reviews left by the guests who have stayed in this cottage, with the few exceptions stated in our Review Guidelines.