7 Ocean Point
5917Woolacombe | Sleeps 8 + cot
7 Nights from £810
- 1 Reviews
Mr Edwards September 2025
Upon arrival the key was not in the key safe and I had to go looking for it. I eventually got the key from someone who was in the apartment allegedly carrying out repairs. It was apparent that the apartment had not been cleaned. Julie on the help desk was lovely, she did offer to send in a cleaner on the following day but we refused as all of our belongings were in there. Most of the blinds were damaged, there were stains on carpets and the sofa, and generally it was in a bad state of repair. I wouldn’t recommend staying there until repairs have been carried out. ...
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Reply from Classic Cottages
Thank you for sharing your review. We’re very sorry that you experienced some difficulties on arrival. Following a full inspection, we’re pleased to confirm that a refurbishment plan is now in place to address the concerns you raised. We’re also glad to have since reached out to you directly and agreed on a resolution. Your feedback is greatly appreciated, and we hope to have the opportunity to welcome you back in the future. Julie, Customer Support...
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