Underwood Cabin

This is quite a difficult review to write because there was much that we enjoyed about our holiday on the Isle of Wight and the location of Underwood Cabin. There are some "buts" though and we think they are quite big ones. So: We arrived late due to a monumental hold-up on the A34 at Oxford. Others be advised . . . road works are likely to be going on for some time! We missed our 3.00pm ferry but the "Wightlink" crew were great and squeezed us onto the 5.00pm. Directions from Yarmouth were fine but could be improved by including something like "count two bus-stops from Shalfleet, keep your speed down and at the third stop turn off to the left immediately". The lane is good if very narrow and currently overgrown with Cow Parsley! The first track though is very rough with some large holes. The second track is ok. Once inside and feeling *****ered after our journey we were not happy to find the fridge turned off with a post-it note telling us to "Please Switch On At Mains". Exactly how were we supposed to know where the "mains" were and even if we did know is it really our job to shift a large and heavy fridge away from the wall? We were not impressed by this. The owners were not present and we had to phone Classic Cottages Emergency as it was after hours. A prompt response and a little under an hour later the local team turned up and sorted the problem. We found the cabin to be clean and smartly furnished but we needed to use two double bedrooms only one of which has drawer space. Plenty of hanging space but the lack of drawer space was an issue and obviously difficult to resolve as the second double bedroom is very small with hardly any room to move by the sides of the bed. It is difficult to imagine two adults sharing this room. The bed in this room is also very low. The photo of this room does not convey this at all. Whilst the shower room is nicely done a loo roll holder is considered unnecessary apparently. Neither were there bathroom cleaning materials. We are pretty seasoned self-caterers but we don't reckon to come away with a supply of loo cleaner. What we could not fathom is how a family of six could possibly stay in comfort, especially with only one toilet. The location is lovely and very peaceful although the garden was overgrown. Not a problem for us but not appealing to children as a play area. Wi-Fi and mobile connectivity are good. Finally, we appreciate that "welcome packs" are at owners' discretion but we have never stayed anywhere where we have been greeted by such a stingy and unwelcoming welcome pack . . . a packet of biscuits and a small carton of milk. Just what we need after our tiring journey and rather fraught arrival....

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We had a lovely holiday at Underwood Cabin. The property is in a lovely peaceful setting yet still easily accessible for exploring the Isle of Wight. Underwood Cabin was furnished beautifully and had everything we needed for our stay. The owners were very welcoming & helpful. We would definitely recommend....

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We had a fantastic time at Underwood Cabin. It suited our party perfectly -two adults, two children and our pup. Situated in a great location for exploring the Island and beautiful countryside views. The owners were really welcoming and very friendly and were on hand for any questions or advice. The cabin has been furnished to a really high standard -some of the best and modern appliances we've had in a rental. The beds were comfy and our children loved the bunk beds! The kitchen was equipped with everything you could possibly need during your stay. Really smart bathroom and shower. We'd go back!...

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