Upton Mill

Compared to our visit in 2019, the property seems tired and not as loved as much as it used to be. The general state of this and the garden was disappointing on comparison. View and position however cannot be criticised in any way. Rating in 2019 would have been excellent. Unfortunately not this time. ...

Read all...

The cottage itself overall was lovely but there are many little bits that need to be addressed, especially for the price the owners are asking for a week here. The photos on the website were very misleading. The photos made it look like every room was very bright and welcoming when in actual fact 3 of the 4 rooms downstairs are very dark and have 1 or 2 very tiny windows. The pictures on the website have been lightened and all the lights turned on to make the rooms look like bright daylight floods the room, this is very much not the case! Also there were no pictures showing the Velux windows in the upstairs room, which I would not have stayed in had I had known as when it rains, these types of windows are extremely loud. The courtyard and the garden out the back are in desperate need of looking after and maintaining as they looked very tatty and run down. More lamps are also needed inside the main family room so the stark overhead lights don’t always have to be used. The lamps in the tv room were sufficient but we’re not checked before we got there and so one of them wasn’t working. The light switches themselves, even though some are labelled are extremely confusing throughout the whole cottage which I have seen other people mention on here. All lights switches need to be labelled when you have multiple switches for the same lights! There were a lot of cobwebs behind the bath in the upstairs bedroom along the floor and walls and up the bath, there was food found under the sofas which our dog found, and a lot of the plates, bowls etc had to be rinsed out before we used them. Also trinkets and other things were found under the beds in the downstairs rooms so the 6 hours between the last people having to leave and the new people arriving so the house can be cleaned is obviously not being used to it’s full extent. There also seems to be a problem with the communal upstairs toilet leaking and also there is an issue with the downstairs shower flooding with dirty water when the bath in the room next to it (the two rooms off the main foyer) is emptied. The sofas in the main family room and tv room very much need to be upgraded and soft close toilet seats would be a boon! A welcome book giving all the info you need regarding WiFi, bins, heating controls etc in one place would be a good addition instead of having info dotted around the house in different areas. I think with the amount being charged, a minimum of £1800 per week, these issues could be addressed very easily. When you are paying a premium price, you expect the little details to be looked at and resolved. I was quite disappointed after having our holiday price upped after the first delay due to COVID restrictions, with the reason given that improvements were made over that time, yet all these issues still exist. What were these improvements? All in all, apart from these issues the cottage is nice, the view is spectacular and if these issues were sorted ...

Read all...

This cottage has Spectacular views and we enjoyed sitting on the balcony enjoying a meal/ drinks . We found the location is remote but once we got used to the lane found our way around with ease. The kitchen is well equipped and has a big fridge/freezer . The village has a shop but we got a food delivery sent to the cottage. We had a lovely holiday in Cornwall ...

Read all...

We have given Upton Mill three stars because we feel that they do need to address some issues. The house is beautiful and on the whole it is very well stocked. You do have to be a confident driver on the narrow roads but that's part of Cornwalls charm. The views from upstairs are amazing and although the weather could have been kinder, the balcony was well used. ...

Read all...

Outstanding views over the coastline; very spacious and comfortable accommodation.