The Dairy

4567

3.8 miles SE of Bude | Sleeps 6 + cot*

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7 Nights from £628

  • 10 Reviews

****DO NOT STAY HERE**** While this cottage is beautiful on the eye, what cannot be overstated enough was the repugnant smell of dog urine that greeted us upon entry, originating from the master bedroom and drifting through into the hallway and bathroom. The housekeeper (whom we contacted) was most apologetic, stating she felt physically sick herself upon entry into the cottage, and how she'd hoped that after scrubbing the carpets and leaving all the windows open it would alleviate the odour. To our astonishment, despite a sign asking guests to "please clean up after your pooch", and clear instructions that pets weren't permitted in the bedrooms, the irony was that it was the owner staying here before us with a dog she was looking after that was responsible for the smell. How despicable that it is deemed suitable to a let a property of that condition out for any amount of money, let alone what we paid. Classic Cottages were most apologetic and to be fair were really communicative with us. Originally we were told the owner suggested the odour could be from the drain, and then that the carpets had been shampooed after her stay. A load of gobbledygook that didn't sit well with us. The owner then apparently acknowledged that the carpets needed to be changed, but that should have been done prior to accepting our booking and payment, only to have to sleep in the second bedroom on single beds pushed together. After our return, we were then told a plumber had attributed the problem to a drain, but when i asked to see the plumbers report the owner was unwilling to cooperate, leading me to believe this was untrue. We are currently in the process of contacting enviromental health regardign this property. Absolutely disgusting!! ...

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Reply from Classic Cottages

We are so sorry that your stay was disrupted. As discussed, the smell you experienced was down to a plumbing issue which resulted in this odour, there was no evidence of dog urine. We can only apologise and of course the owner did offer a full refund if you wanted to cancel or a discount if you wanted to stay - we are glad that you opted to continue with your break. We hope to welcome you to another Classic Cottage in the future. Sarah, Customer Support ...

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This cottage was even more than home from home, exceptional in every way. Great location, quiet but the beautiful north coast beaches, coastal paths and local pubs etc easy to access.

The Dairy is beautifully fitted out and in a lovely peaceful location. We appreciated the use of frosted glass, stonework and fencing to make the individual properties as private as possible. It has a decent sized fenced garden and nice terrace ideal for enjoying sundowners. The kitchen was well-equipped and spacious with a super large table perfect for all the family to sit around with space to plug in laptops etc. We thoroughly enjoyed our stay. ...

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A lovely well thought out cottage which provided the perfect jumping off point to enjoy all that the area had to offer.

A stunning property with exceptional finishes and character throughout. Very well equipped kitchen. The pictures do not do it justice! Short drive to beaches and shops.

Good or bad, we publish all the reviews left by the guests who have stayed in this cottage, with the few exceptions stated in our Review Guidelines.