Miss Anderson October 2019
Our stay at Lavender Barn will be remembered for all the wrong reasons. The boiler leaked oil all over the floor prior to our arrival, and after a 5 hour drive I spent the first hour at the property cleaning up the oil. The boiler was fixed on the third day of our stay, but the smell of oil lingered, and we were without heating and hot water for two days.
These things happen, and the owner did everything she could to rectify the situation. However, Classic Cottages did very little to help, leaving the owner to sort everything out herself, and the £100 compensation we received was inadequate given the situation.
Reply from Classic Cottages
We're very sorry again for the issues you experienced with the boiler during your stay at Lavender Barn and that you felt we could have done more. Breakdowns of this nature, although uncommon, can occur unexpectedly and we can only apologise that this coincided with your holiday. Portable heaters were supplied and the engineer visited as soon as possible to remedy the problem but we do appreciate that it was a little inconvenient to say the least. We did keep in touch daily during the week and had understood that you were happy with the steps taken and that we had agreed on a compensation figure, but we really are very sorry if you felt we could have done more to improve the situation. Emma - Customer Support
Mr Lowe September 2019
An excellent and comfortable cottage up to the usual Classic Cottage Standards. Although rural it was only 10 minutes away from the A30. Although there are narrow lanes in part on the approach to the cottage there are plenty of passing places. A short but nonetheless enjoyable stay
Mr Hughes August 2019
Beautiful cottage in a beautiful location.
Mr Reeve June 2018
A lovely well equipped and comfortable cottage in a quiet location and good surroundings and a nice garden to sit in. Once off the Devon country Lanes to the main roads (about 5miles), many places in both Devon and Cornwall are easily accessible.
Mr Motion May 2018
We had an excellent break away from the normal routine, and enjoy the Devon countryside in springtime.
Mrs Buddell September 2017
Our second stay at the cottage this year and just as lovely as the first time. The cottage is a real 'home from home' and the owner has provided everything needed. Loved the 'welcome pack' of goodies that is provided. We will be booking again for 2018.
Dr Butenschön August 2017
Say a few words about the name "Germansweek". As Germans, it sounds to us like having a connection to Germany, however, later we learned that the name goes back to a Saint St Germanus...
Mrs Henseleit July 2017
Great Cottage! The cottage is furnished with loving attention to detail. Everything was just as described! I can highly recommend the cottage.
Mrs Tippkemper April 2017
A beautiful and really comfy, cozy and relaxing place. Absolutely nothing to complain about.
Mrs Buddell April 2017
A lovely place to just 'be and relax'. Everything about the cottage is well thought out making it a welcoming place to be with a great 'feel good ' feeling!
Mr Arnold August 2016
Wonderful accommodation for a comfortable and relaxing break. Highly recommended.
Mr Kinning August 2016
This is a very comfortable and very well equipped cottage which is in a great location in Devon, giving accessibility to both the north and south coastlines and convenient to explore Cornwall being just a few miles from the Cornish border. The cottage was like 'home from home' having everything you would want; Wi Fi, comfortable sofa, big TV, outside table, chairs and parasol for breakfast and lunch on the patio. Situated in a lovely quiet village, with a good parking this cottage was an excellent choice.
Mr Barnes May 2016
We couldn't speak more highly about the beautiful cottage and surroundings , it had every thing you could possibly need and all very high quality . We were met by the owners on arrival and they went out of there way to make us welcome , and left plenty of goodies for us to enjoy. We will defiantly be using the cottage again and will recommend you to family and friends
Mr Marsden February 2016
Peple who met us at the cottage were very friendly and very accomodating
Good or bad, we publish all the reviews left by the guests who have stayed in this cottage, with the few exceptions stated in our Review Guidelines.