Ms Walter August 2020
Gorgeous house with stunning views from every room.
Mr Taylor July 2020
We consider that the following should be published given the price and that your future customers should be aware:
The TV's did not work despite repeated requests for them to be fixed. They emptied the hot tub without our knowledge and then charged us £100 to refill it but then left a lot of sand at the bottom. When we arrived we could not get in until 6pm as there we workmen fixing doors in the living room. They were not wearing masks. The internet was dial up speed and the bath in the master bedroom only had a drip and could not therefore be used. Style over substance I am afraid and certainly profit over service. We also consider that given amenities were not available to use per contract, that we are due compensation that we would like to proceed with through CC. Please advise. Thanks
Reply from Classic Cottages
We're sorry to see you were unhappy with your experience at Sandpipers. It's disappointing that your arrival was delayed from 5pm and that the workmen had not managed to finish their repair before then - obviously in normal times it would not be an issue for you to enter the house with them there. The hot tub would only need emptying mid-stay if it had become contaminated; guidance is provided in the property on the procedures necessary before use to avoid contamination eg removing sun cream and cosmetics. Unfortunately we were not aware of any problems during your stay, and were only notified nearly two weeks after your departure, so no refund would be possible. Classic Cottages
Mrs Jewell February 2020
We had the most fabulous short break at Sandpiper. We were three families holidaying together with plenty of space for everyone. The location and setting is outstanding. That view straight out to sea was particularly good for watching storm Ciara whilst we were there. The house itself was immaculately presented, beautifully warm and we all had so much space. The open plan living-room is a great space for everyone to be together and enjoy the amazing view. The den room on the top floor for the older children really was perfect - they loved being in their own space. Fantastic walks are right on the doorstep and you are just a stone's throw from the beach. There is also a cafe again just a short stroll away as is the pub - a walk uphill on the way there but downhill coming home! We all really enjoyed our stay at Sandpiper and look forward to returning again one day soon. I would highly recommend this property!
Reply from Classic Cottages
It sounds like you had a wonderful holiday and made the most of the wild weather - it really is the perfect spot to snuggle up and storm watch. We look forward to welcoming you back soon. Emma, Customer Support
Good or bad, we publish all the reviews left by the guests who have stayed in this cottage, with the few exceptions stated in our Review Guidelines.