“professional approach”
“thorough knowledge and understanding”
“professionalism and expertise”
“efficient and helpful”
“all staff are courteous,
knowledgeable and helpful”
“We think you’ve got it right!”
“understanding, courtesy,
professionalism and helpfulness ”
“We did better than expected”
“extremely easy”
“As always, why use any other company?”
“easy to use”
“staff were always friendly and very helpful”
“impressed with the service
of your company and
with the holiday home”
“understanding, courtesy,
professionalism and helpfulness”
“wholeheartedly recommended you”
“gladly recommend”
“We have now had seven years experience with
Classic, and feel very comfortable with them as our partners in holiday
letting. We have received, and continue to receive, excellent support from the
complete team.
From our experience, which is echoed by our guests, we
are
delighted with the professional approach, their fast response, and customer
support ethos
that runs right through the company.
Classic have proved to us that they are a forward
looking organisation that doesn’t sit on it’s laurels, but can be relied upon
to react to changing trends in tourism in the West Country.”
Marion and Eric Hunt, Owners of Watermill Cottage
(1192).
“When Classic Cottages took on ‘Maryland’ for us
in 2004 our occupancy went from 30% (16 weeks in 2004) to 79% (41 weeks in
2006), which speaks for itself.
Classic obviously have a
thorough knowledge and
understanding
of the self-catering holiday trade in the West Country and we have been very
impressed by their commitment to achieving the best for both their Owners and
guests.
With so many holiday homes all competing for the same
guests it’s great to be with an agency that is consistently giving us the
occupancy rates we need through good years and bad.”
Newton Farm Partnership (Sarah Hutchings), Owner of
Maryland (1645).
“Having been disappointed with another holiday
company, we joined Classic Cottages in 2006 and have been fully booked for two
seasons.
We cannot speak too highly for their
professionalism
and expertise
in marketing our property, and for their welcome and friendliness towards us,
the clients.”
Eileen Penk and Julie Hutchings, Owners of Trelengor
(1761).
“We have found Classic Cottages to be a very
efficient
and helpful
organisation.”
Richard and Gilly Webb, Owners of Hope Cottage (1768).
“At whatever level you deal with the company, the
extended family ethos is quite evident. Without exception,
all staff are
courteous, knowledgeable and helpful. My experience with both my
Property Managers has been warm, honest and fun!
Classic Cottages’ obvious care and nurturing of new
Owners eased our retirement into Cornwall.
When I meet my guests on a Saturday, time and time
again they confirm that they are always confident of standards when booking
with Classic Cottages.”
Joan Willbond-Smith, Owner of Kynance (986).
“Your team of staff are thorough, professional
and helpful. All our visitors seem confident on arrival that they have booked
the right holiday.
We think you’ve got it right!
We are so very pleased and fortunate that we are on
board, so to speak. We also know that we can contact Jacqui at any time. She is
a mine of information!”
Jacqueline Golby, Owner of Chasewater (1626).
“I have been self-catering now for some forty
years. When booking, the
understanding, courtesy, professionalism and
helpfulness
of your staff was the best ever. Outstanding – thank you.”
Mr Cloke stayed in Bettys Ground (2184) in 2009.
“We have been very pleased with the positive
interest and helpful advice that we have received from Classic Cottages right
from their very first visit when the coach house was just an empty shell and
the renovation work just started.
We did better than expected
with our first year’s occupancy level and expect to comfortably surpass that
this year.”
Laurence and Frances Pearce, Owners of Pottery Leat
Cottage (1807).
“Booking was
extremely easy
through the Classic Cottages Web site and met expectations.”
Mrs Kinsella stayed at The Apple Barn (2044) in 2010.
“As always, why use any other company?”
Mrs Tyrrell stayed at Hatts Barn (2093) in 2010.
“Property owners find the depth of experience and
level of support offered by Classic Cottages invaluable and these strengths are
reflected in their yearly booking figures. Just as important is the friendly,
professional way Classic Cottages takes care of each of its cottage owners,
whose feedback for the company is as complimentary as that of the guests.
As a PR agency representing Classic Cottages to the UK
media, we know visiting journalists are delighted with their experiences and
that they recognise the high standing of the company.”
Sue Ockwell Managing Director Travel PR.
“ The Web site is so
easy to use
that other companies' Web sites seem poor in comparison!”
Mrs Nightingale stayed at Starboard Cottage (2144) in
2010.
“ The Classic Cottages
staff were always friendly and very
helpful. This is the second year we have used Classic Cottages and it is our intention to travel to Cornwall
next year and we will most definitely use Classic Cottages for our
accommodation.”
Mr Boyd stayed at Oak Cottage (377) in 2010.
“We were
impressed with the service of your
company and with the holiday home. We can find no fault with either and would gladly recommend both to future
customers.”
Mrs Ebbs stayed at Trevenen (2266) in 2010.
“We will definitely visit Cornwall again and
would use Classic Cottages without hesitation. You have removed the worry from
the whole process, and we have
wholeheartedly recommended you
to friends and family. ”
Mrs Brown stayed at Deugh an Chy (1267) in 2009.
“I tried the rest,
saw the light
and came to the best. At Classic Cottages you work with a warm, friendly and very professional team. They get
their results and can combine this with exceptionally high levels of service
and attention. Every year, rather than sit on their laurels, they explore ways
in which they can develop and improve their business which will bring tangible
benefits to me as an Owner.”
Debbie Tucker, Owner of Trewornan (2126).
“Expert advice
communicated clearly through friendly staff.”
Mr and Mrs Carter, Owners of Lampra Mill Cottage (1784).
“A very well run professional company.
Run to a very high standard!
Keep it up!”
Kerry Tamblyn, Owner of Wotton Stable and Wotton Granary
(1185/1501).
“You are doing a fine job on all fronts.
Thank you for another great
year.”
Mr and Mrs Hayes, Owners of Little Trevarbah (1884).
“We think you are very helpful and market the
property very well with
very helpful
staff.”
Chris and Angela Tickner, Owners of Olde Mill Cottage
(1455).
“We have found Classic Cottages
professional, caring, approachable and reliable.
We have no desire to work with any other company (or Property Manager!).”
Jim and Elaine Dymock, Owners of Lower Nance (1533).
“ Our decision to go with Classic has proved
good. You are local;
proactive; enlightened; forward
thinking. We love the quality of Classic Cottages’ image – starting from the quality of the paper! The
loyalty of your clients reinforces all this.”
Mrs Jay, Owner of Cuckoo’s Cottage (2191) and Cot Manor
(2276).
“So far, so good.
Professional
organisation
with good service to both cottage owners and guests.”
Stephanie Stockbridge, Owner of Higher Treyone
(2247/2248).
“ Very pleased with the performance of Classic.
Looking forward to
another good year together.”
Mr Hanley and Mrs Kelly, Owners of Marine Point (1933).