We were very pleased here at Classic Cottages to find out this week that we were chosen as one of only two UK based Which? Recommended Providers of self catering holiday accommodation!
Nearly 3,000 votes were cast over 400 providers and with an overall score of 89%, the public proved that we are certainly doing something right.
The article in the Which? Travel Magazine states:
‘In October 2011, via our online Which? Connect panel, 2,678 members who had booked a villa or cottage in the past two years were asked about their destinations, booking methods and the companies they had used.’
Customers rated self catering companies for their customer service, value for money, ease of booking, information about properties, range of properties and Web site usability, nearly all of which we scored the full five stars for.
The survey featured a wide range of self catering holiday agencies and listings Web sites, from smaller companies specialising in specific areas to large sites that cater nationally and abroad. We may not have the range of properties that these larger companies have on their books but Classic Cottages stand out for our personal knowledge of each property in our portfolio, as we spend 24,000 hours a year inspecting each one to ensure our high standards.
As well as inspections, we keep a close eye on our questionnaire feedback to pick up on any potential problems. Our scores all rate highly, supporting the survey findings and can be viewed on our Picking The Best page.
Our company Chairman, Simon Tregoning, said:
‘We are delighted to have received this recognition from such a trusted organisation. It is a tribute to every member of the hard working team here at Classic but, more than anything, the accolade belongs to our property owners who work so hard to meet and beat our stringent standards’.
We provide over 700 holiday cottages throughout Cornwall, Devon,Somerset and Dorset, from a rural retreat in the depths of the country, to a luxury cottage on the coast path or a romantic hideaway on the beach, we find holiday cottages that you fall in love with.