The third time I have book cottages with and have not been disappointed.
Very good very helpful.
Gratitude
Excellent. Prompt and cheerful phone reservation. Thank you Will.
We are so happy to see that your reservation was such a cheerful experience! The Classic Team
Excellent cottages.
Excellent service polite staff no problem,we have booked holidays with classic cottages in the past with no problem.
Thank you for such kind words, we appreciate your continued bookings with us and look forward to hopefully seeing you again!
Excellent nothing is to much trouble
We're delighted to hear this! Thanks for sharing your kind words. The Classic Team
Bay Tree
Very efficient and very helpful. Any issues were dealt with immediately
We love to help where we can, so it makes us very happy to see that booking was made easy for you by our super helpful Sales Team. We hope that you're as excited for your stay as we are! The Classic Team
Over the phone it was really good, but trying to create an account online proved very frustrating
We are sorry that you had some concerns in creating an account online, but pleased that it was quickly resolved by one of our super helpful Sales Team members. We hope that you are looking forward to your stay! The Classic Team
First rate service.
I'd booked a cottage on the Isle of Wight for a holiday this May but, for family reasons, I needed to push the holiday back to 2025. Classic Cottages were very helpful in rearranging the dates with the cottage owner. Excellent service!
Thanks so much for taking the time to leave a review. We were very glad to be able to help and look forward to welcoming you to the Isle of Wight next year. The Classic team
Always helpful and wonderful.
How lovely to hear! We are glad to have been of assistance. The Classic Cottages Team
Booking was very straightforward.
Booking of Sturthill Stable was carried out very easily and the call handler was extremely polite and efficient.
We are so glad to hear that you found the whole booking process nice, friendly and easy. Thanks so much for the feedback. Classic Customer Support
Old duffer successfully books holiday via website.
Staff were extremely helpful and didn't mind this old chap, low tech, telephoning repeatedly to get help with "next step" when needed.
We were very glad to be able to help and look forward to seeing you again. Thanks for the review. The Classic team
Professional and clear
We're delighted to hear this! Thanks for sharing your lovely review. The Classic Team
Great service lovely lady who took care of everything
Made our booking very simple
We're so pleased to hear this. Thanks for your fabulous review. The Classic Team
Sehr nettes und hilfsbereites Team!
Danke für die netten Worte. Tanya, Customer Support
Excellent fast, friendly service. All the information required is provided.
We're delighted to hear this! Thanks for sharing your review. The Classic Team
something for everyone
Very happy
A couple of tweaks to the search : booking process to make them even better
1. Remove title field as not inclusive
2. Have a no pets allowed filter
Have a Fri / Sat / Sun / any day change over option
3. If I search for exact dates then only show exact dates or say these results don’t match all of your search criteria but match some of them
Thank you so much for your very helpful feedback. We are always looking at ways to make the experience better for our customers, so these suggestions will be passed on to the relevant team members to look into. Classic Customer Support
Very pleased with the professional pleasant and friendly service
Thanks for your review. We are glad to hear this and always happy to help. Hopefully we can look forward to helping you again in the future. Classic Customer Support
An easy and quick way to book a property
A very clear, easy site to find a holiday property. Good descriptions and photographs. Exceptionally easy booking procedure and quick confirmation after booking.
We're delighted to hear this! Thanks for sharing your lovely review. The Classic Team
Comprehensive site with great range of properties.
Very quick and friendly response to my initial booking query, and all follow up emails were timely and helpful. Thank you.
We are glad to have been able to help. Thanks so much for the feedback. Classic Customer Support
Always great accommodation
Customer Service is always top drawer in our many experiences booking holidays with them.
Thanks so much for the lovely review and for continuing to book with us over the years. Hopefully we will see you back again soon. Classic Customer Support