• Mr Maycock

    3 weeks ago

    Great service. there was a very quick response to booking.

    Reply from Classic Cottages

    Thanks for leaving a comment - we're pleased to have been able to help.

  • Mr Jordan

    3 weeks ago

    Very helpful with our phone enquiry as we were unsure about the online booking that we had made.

    Reply from Classic Cottages

    We hope you have a wonderful stay - thanks so much for sharing your review.

  • Mr Goodayle

    3 weeks ago

    Very good will use you again.

    Reply from Classic Cottages

    We really appreciate your comment and look forward to welcoming you back again soon.

  • Ms Noll

    1 month ago

    Wonderful experience with Classic Cottages!

    I have never experienced a customer support as good as with this company. They recommended a cottage for us that was just perfect, they are only a chat away and every problem is solved within minutes. We have already booked twice since September and will go on using them a lot in the future.

    Reply from Classic Cottages

    We're delighted to have been able to offer some assistance, and thanks so much for taking the time to share your kind words about our company. We really look forward to chatting with you again and helping you to decide on your next holiday destination.

  • Mr Pomeroy

    1 month ago

    Fantastic

    Very fast and helpful booking our holiday.

    Reply from Classic Cottages

    Thanks for your review, we're pleased to have been able to help.

  • Anonymous Customer

    1 month ago

    Easy to navigate and quick response

    Really quick response and the website is easy to navigate,

    Reply from Classic Cottages

    We're so pleased that you found the website so user friendly - we'll let our brilliant in-house IT team know. Thanks for taking the time to share your review.

  • Mr Hillman

    1 month ago

    Very good staff on phone sorted all my questions.

    Reply from Classic Cottages

    That's so great to hear - we'll pass on your kind words to our lovely Sales team. Thanks so much for letting us know.

  • Mrs Shepherd

    1 month ago

    Excellent, very helpful, easy to use and efficient

    Reply from Classic Cottages

    Thanks so much for taking the time to review our service - we're delighted to see another happy customer.

  • Mr Harris

    1 month ago

    Consistently excellent!

    We've used Classic Cottages every years for the past decade - sometimes two or three times per year- for our cottage holidays in Cornwall, Devon & Somerset. The website is so user friendly even an old Luddite like me can navigate it without issues. The choice and scope of the cottages on offer is always utterly magnificent and the staff are unfailingly prompt, friendly and helpful. We will continue to use Classic Cottages because, put simply, they've never let us down and have always been consistently excellent!

    Reply from Classic Cottages

    Thank you so much for your absolutely wonderful review of our company and our lovely properties - I'll definitely share this with the team, as it takes every single one of us to deliver the standards which we're delighted to see you've enjoyed. We can't wait to welcome you back later this year - and I've popped a little something in the post to help remind you of us until the time comes to pack your suitcases again...!

  • Miss Bailey

    1 month ago

    easy to book very informative and accommodation outstanding

    Reply from Classic Cottages

    Thanks so much for your review, and we're delighted that you had such a great time.

  • Anonymous Customer

    1 month ago

    The staff there are very pleasant and helpful when booking your holiday.

    Very helpful and pleasant to deal with. Nothing seems to much trouble and booking over the phone is very easy.

    Reply from Classic Cottages

    That's so lovely to hear - we really enjoy chatting to our customers about their holiday and helping them to book the perfect property. We're delighted all went well and hope you have a wonderful stay.

  • Mrs Fortt

    2 months ago

    Lots of details , easy to book , helpful

    Easy to use website , good clear pictures with lots of information . Phone booking was trouble free , polite and helpful . Would definitely use again .

    Reply from Classic Cottages

    We really appreciate your review - thanks so much. We believe that there is no such thing as 'too much information' when booking your holiday, so we like to give as much detail as we can, and then take photos too :-) We're so glad all went smoothly for you and we look forward to welcoming you back soon.

  • Mrs Fortt

    2 months ago

    Very helpful , polite and easy to use

    Answered all questions efficiently, polite and well mannered. Would use again .

    Reply from Classic Cottages

    Thanks so much for your positive review - we'll be sure to share this with the team. We love to chat to our guests, whether by phone, email or LiveChat, and it's great to see how much this helps.

  • Mrs Power

    2 months ago

    Cannot fault them!

    I find their website extremely helpful. The photos and descriptions are excellent. We have booked many holidays through them and they are always friendly and helpful. I would and have recommended them.

    Reply from Classic Cottages

    Wow - we love to hear your feedback, and a recommendation is the best feedback we can get. We're so pleased that you've enjoyed your holidays with us and we look forward to your next booking.

  • Mr Wilsdon

    2 months ago

    Fantastic holiday property in Cornwall at a reasonable price

    Great service with clear instructions and a very accurate & honest description of our holiday rental property. They were efficient / reliable and good value. I have always trusted them to come up with the goods and having booked with them several times and never been disappointed.

    Reply from Classic Cottages

    We're so happy to read your fabulous review of our company! Thanks so much for taking the time to let everyone know about your positive experiences with us. We look forward to helping you with your next booking.

  • Miss Tanswell

    2 months ago

    The service was quick, helpful and all very pleasant

    Reply from Classic Cottages

    Thanks so much for sharing, so glad to see that all went well.

  • Mrs Lorenzen

    2 months ago

    Thank you

    Great support!
    Beautiful cottage, just as described.
    When we will spend another holiday in Great Britain, we will choose Classic Cottages again.

    Reply from Classic Cottages

    The team were delighted to see that you enjoyed your stay, and we very much look forward to welcoming you back to Britain in the future.

  • Miss Johnson

    2 months ago

    This was a last minute booking due to a cancellation. The staff at Classic Cottages were most helpful and efficient they even managed to book my ferry for me.

    Reply from Classic Cottages

    We're so pleased to have been able to help you - sometimes those last minute holidays can prove to be the very best of decisions! We can offer all our Isle of Wight guests preferential rates on their ferry bookings, so it's worth chatting to us when you book your holiday to see what we can do for you. Thanks so much for sharing.

  • Mr Ward

    2 months ago

    Excellent, cannot fault service and information received cycle

    Reply from Classic Cottages

    Thanks so much for your kind review - we hope you've had a great stay.

  • Mrs Quarmby

    2 months ago

    Well organised

    Well organised booking. Plenty of information about the process and helpful hints to help enjoy your holiday.

    Reply from Classic Cottages

    Thanks for taking the time to review our service and we're glad you liked our helpful hints - we encourage guests to tell us about any 'must see' destinations that we don't already know of, so please feel free to share your experiences.