It was very easy to book on line, next morning an email confirmation that my holiday was all set, phone and paid deposit to a very polite receptionist. Email back within 5 mins conferming payment... We are now very much look forward to our holiday.. Thankyou. Kay.

THe web site was easy and inviting and the possibility of life chat was very helpful. Instant answers to questions. Very friendly and helpful, as if they were friends. This gives confidence.
Obviously, we cannot rate the holiday yet as we are still waiting for it.

Telephone calls are always answered promptly (we used Classic Cottages last year as well) and staff are friendly and helpful.

Very professional web site and accurate description of cottages.

No improvement necessary; which is why we keep booking our holidays with classic cottages

Very efficient and accommodating to my needing extra time to confirm the booking.

Good clear instructions regarding deposit, payment and details of accomadation and some really good advise about the area we are visiting.
Certainly wetting our appetite to stay in the apartment in 2 months time.

A positive experience every time.

We have booked many holidays through Classic Cottages and cannot fault them. The descriptions of the Cottages are always accurate and the staff are friendly and helpful.

Great service

Communication was superb via email and telephone!! Friendly and efficient!!

Holiday cottage

They took a long time to find a suitable cottage for the requirements we wanted & some of the places offered didn't even sleep 2 adults in two separate bedrooms. One of the cottages did say in the information that the second bedroom is only suitable for children! When something suitable was found the process of booking it was quick and easy. When I asked about booking the ferry I was told someone will be in touch which they haven't, so look like that's something else I'll have to do. Speaking to some one I know who booked through you they got discount on the ferry crossing as were able to book at the same time, so I don't know why it should be different for me!

Brilliant

Had a beautiful cottage last year and have booked another one for this year.
Brilliant service and Joe lovely to deal with. Will certainly recommend to everyone.

As I’ve only booked a cottage on line, which went OK it’s a little early to comment on their service

Good Company to deal with

Have always found this Company excellent to deal with. When I made a mistake with my booking this time, there was no problem in sorting it out. Many thanks Tanya.

So efficient, helpful and thoughtful. Great service and would definitely recommend

An excellent holiday company!

Excellent service, as always! All the staff are friendly and helpful, and it is so straightforward to book.

Quick, professional, accurate, reliable company

Quick, reliable and professional service. We have used Classic cottages previously and their standard of cottages are second to none. I have found the information provided by them about previous cottages we have booked has been very accurate.

Booking procedure

Knowledgeable and friendly people to do business with. Could not be more helpful.

Lovely apartment would have recommended but due to noisy neighbours won’t b

Very approachable & helpful

EXCELLENT CUSTOMER CARE

Very good customer relations, very professional, answered queries straightaway, would certainly recommend and use again

Booking was easy and straightforward over the phone. I spoke to a very pleasant person who was extremely helpful. Now we’re looking forward to the actual holiday.

Very easy to use booking service