Really helpful and personable staff - could not be improved on - perfection

They travel the extra mile, I would recommend them and use them again and again.

Ida Cottage

Lovely friendly informative team. Beautiful hand chosen properties. Attention to detail and
Home away from home.

Excellent service. Excellent holiday accommodation. What more can I say!

Very organised, quick, and efficient. Gave us easy step by step instructions of what to do and when. And what to do next. A running total of what we need to pay and when.
We can't wait for our break away. Hannah is our daughters name also. To be in the countryside in a meadow with the animals, would be fantastic. We so need this break, peace quiet and relaxation. Can't wait. Thank you.

The lady l talk to is very charming and helpful .

They have a very good sales team, very good manners very helpful.

Good response and communication, obliging over non-conformist dates.
Totally unnecessary communication regarding 'what's in the area' as we are regular visitors (over 40years) which is on your database from previous bookings! Classic cottages now seem to have a monopoly.
I object to the booking fee and think that many properties are overpriced. Greedy owners I suspect! I know Portscatho is a very popular destination - I am concerned that locals are being pushed out of the village and it is loosing it's charm because of absent landlords.

Straightforward and easy booking procedure.

From looking at the properties to booking the whole process was clear and easy. Plenty of info for each property and surrounding areas.

Very knowledgeable and helpful

Excellent booking experience.

Prompt and efficient response, from booking the accommodation to sorting the ferry crossing - at a very good rate!

Wij hebben u gevonden via internet en de presentatie zag er goed uit

Very efficient.

Yes I would recommend Classic Cottages and use again. Quick to provide 'chat back' with queries. Easy to reserve and book.

Great service

Really liked the 'Live Chat' service before booking to check details, ask questions etc.
The booking process was easy; they 'held' the cottage for me so that I could check that I could have the holiday from work. Excellent service and really pleased with help received. Well done Classic!

Efficient and helpful staff

They booked my holiday, and made it work when I was having trouble with website

Good website, easy to use. Great selection of properties. Value for money. Fast responses

Excellent throughout thank you 😀

I was used to dealing with another agent for 5 years before Classic took over the Cottage and these are the differences:
1 The fee was hiked up by well over £100 a week plus a booking fee
2 The was no named person at the other end personalising the service
3 I had to wait and chase up the booking as I had a wait 2 days for them to get back to guarantee my 5% previous users discount
4 The previous agent used to give me a few days (sometimes up to a wee yo sort out my deposit. This gave me a day

Super staff and perfect properties.

We always use Classic Cottages for holidays in the South West and Isle of Wight because the service given by the staff is friendly and professional and the properties are always of the highest standard.

We have booked this cottage before they were so helpful and agin this time

Great service. there was a very quick response to booking.

Very helpful with our phone enquiry as we were unsure about the online booking that we had made.